SHIPPING, RETURNS, TERMS and DISCLAIMER
PLEASE USE A PHYSICAL DELIVERY ADDRESS - ORDERS OVER 13 Ounces CANNOT SHIP TO A Post Office Box
*Continental USA orders
ship standard/ground at a FLAT rate of $7.95 and FREE SHIPPING on
orders of $49.95 or more after any applicable discounts. Expedited and
other shipping options are available at check-out and we reserve the
option to exclude specific products from free shipping and/or add-on an
additional fee for odd or over-sized items. Orders follow USPS and Fed
Ex pick-up, shipment and delivery schedules. Shipping and/or delivery will be affected by USA Holidays and may be effected by war and acts of nature.
*Outside the Continental USA:
Most orders default to USPS International Priority, however other
options may be available at checkout. We reserve the option to add-on an
additional fee for odd or over-sized items. Orders follow USPS and Fed
Ex pick-up, shipment and delivery schedules. Shipping and/or delivery will be affected by Holidays and may be effected by war and acts of nature.
Orders ship FAST
- if placed by 12pm (noon) EST Monday-Friday, they ship the next
business day. Orders comply with the shippers' pick-up, shipment and
delivery schedules. Shipping and/or delivery will be affected by USA Holidays and may be effected by war and acts of nature. ONLY ORDERS 13 OUNCES OR LESS CAN BE DELIVERED TO A PO BOX. LARGE ORDERS ARE SHIPPED VIA
FED EX AND FED EX WILL NOT DELIVER TO A PO BOX, only to a valid,
- if placed before 12pm (noon) EST Monday-Friday, the order will
process that day and get picked up by Fed Ex that business day night.
An over night order will get delivered the next business day. A 2 Day
express order will get delivered on the 2nd business day following the
date/day of order. A 3 Day express order will get delivered on the 3rd
business day following the date/day of order. Expedited ORDERS ARE SHIPPED VIA FED EX AND FED EX WILL NOT DELIVER TO A PO BOX, only to a valid, physical address.
orders placed on Friday after 12pm noon and weekends ship Monday
evening. An over night weekend order ships on Monday evening and will
get delivered on Tuesday. A 2 Day express order will get delivered on
Wednesday. A 3 Day express order will get delivered on Thursday. Shipping and/or delivery will be affected by USA Holidays, and may be effected by war and acts of nature.
TERMS and DISCLAIMER
No Warranty – Disclaimer
You agree by purchasing items sold on COMPANY'S website, including homeopathic hCG, that they do not cause weight loss nor fat loss and you agree that you will not misconstrue information and make claim(s) that any products sold on COMPANY'S website 'treat, cure or change structural function of the body". You understand and agree that the weight management products are for use along with a comprehensive weight management program in healthy adults and can be used with diet and exercise, if weight loss and/or fat loss are the goal. You also agree that if you have any concerns or health conditions, before you purchase and/or us any products sold by COMPANY, you will consult with a Medical Doctor for permission and supervision of products and use.
COMPANY does not make claims to treat any diseases or health conditions with products or content made on COMPANY'S website, phone consultations and/or email communications. You understand and agree that purchase and/or usage of items purchased that COMPANY offers are at your sole discretion and you take full responsibility for results and outcome.
If you have concerns, consult with your physician before purchasing and/or using any items from COMPANY'S website. Nothing offered on COMPANY'S website are for use in children under the age of 18.
Pregnant or nursing mothers, children under 18, and individuals with a known medical condition should consult a physician before using any dietary supplement. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.
COMPANY'S and its website contents and/or promotional materials are provided on an “as is” basis. Company's officers, directors, employees, agents, licensors, suppliers, content providers and the like (“affiliates”) make no representations or warranties of any kind, express or implied, with respect to this information, including without limitation the products, information or services offered or sold by COMPANY and/or its affiliates. COMPANY and/or its affiliates expressly disclaim all such representations and warranties, including without limitation all warranties of merchantability, accuracy, timeliness, completeness, fitness for a particular purpose and non-infringement. No oral or written statements by COMPANY and/or its affiliates will create any warranty not expressly set forth in writing.
As a customer, you agree that COMPANY may terminate or suspend your account and/or access to all or part of COMPANY'S website without notice, for any conduct that COMPANY, in its sole discretion, believes is in violation of this agreement or any applicable law or is harmful to the interests of another user, COMPANY and/or its affiliates.
Limitation of Liability
COMPANY AND/OR ITS AFFILIATES SHALL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, IN CONNECTION WITH OR RELATING TO THE USE OF COMPANY'S PRODUCT, INCLUDING WITHOUT LIMITATION ANY LIABILITY (I) AS A PUBLISHER OF INFORMATION, (II) AS A RESELLER OF ANY PRODUCTS OR SERVICES, (III) FOR ANY DEFECTIVE PRODUCTS, (IV) FOR ANY INCORRECT OR INACCURATE INFORMATION, (V) FOR ANY UNAUTHORIZED ACCESS TO OR DISCLOSURE OF YOUR TRANSMISSIONS OR DATA, (VI) FOR STATEMENTS OR CONDUCT OF ANY THIRD PARTY, OR (VII) FOR ANY OTHER MATTER RELATING TO COMPANY’S BUSINESS, OR (VIII) FOR ANY PERSONAL HEALTH CLAIMS. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING WITHOUT LIMITATION ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LOSS OF GOOD WILL, LOSS OF USE, LOSS OF DATA, COST OF PROCURING SUBSTITUTE GOODS, SERVICES OR INFORMATION, LITIGATION OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING WITHOUT LIMITATION NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF THE USER ADVISES OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATIONS OF LIABILITY SET FORTH HEREIN ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN COMPANY AND THE USER. THE PRODUCTS, INFORMATION AND SERVICES OFFERED BY COMPANY WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. BECAUSE THE LAWS OF SOME STATES MAY NOT ALLOW FOR THE EXCLUSION OF CERTAIN DAMAGES, IN SUCH STATES LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.
Notwithstanding the foregoing, the sole and entire maximum liability of COMPANY shall be limited to the amount paid by customer for any product, information or service purchased by customer from COMPANY.
LOCATION: HCG Diet Plan is a division of Weight Loss Products, LLC and is located in St Petersburg, FL, however, most
product packing and shipping are handled from our warehouse in Michigan. Weight Loss Products, LLC and HCG Diet Plan are hereinafter referred to as “Company”.
Normal Business Hours
business hours are hereinafter defined as Monday thru Friday 9am – 5pm
EST, EXCLUDING USA Holidays and others as may be deemed throughout the
placing an order on HCGDietPlan.com, you authorize COMPANY to
charge your credit card for the total amount calculated, or as modified
by us for the reasons stated below; or as a result of your personal
request. Charges on your card will appear from Weight Loss Products or Weight Loss Products, LLC. You agree that the delivery address on your order
is valid to receive deliveries. Expedited orders, orders over 13 ounces
and non-USA orders are shipped via Fed Ex ONLY to a physical address.
Fed Ex will not deliver to a PO Box. Please note that there may
be certain orders COMPANY is unable to accept, either in full or in
part, and said orders must be cancelled or modified. COMPANY reserves
the right, at our sole discretion, to refuse, cancel or modify an order
for any reason.
situations may result in a customer’s order being canceled or modified,
including limitations on quantities available for purchase;
inaccuracies or errors in product or pricing information; product or
ingredient restrictions mandated by local, state, national or
international regulations; address inaccuracies; or problems we
identify. We may also require additional verification or information
before accepting any order. We will contact you if all or any portion of
the order is canceled or if additional information is required to
accept your order. We also reserve the right to restrict specific
product sales to certain countries, territories, etc as we deem
your order is canceled by us after your credit card has been charged,
we will issue a credit to your credit card for the amount of the charge.
COMPANY strictly follows all known national and
international regulations regarding the sale, purchase and shipment of
any product or product ingredient that is considered restricted or
prohibited by any law within the United States or abroad, as well as
regulations regarding exporting to other countries. A variety of customs
fees, taxes, and duties may be charged on orders shipped outside the
United States, which are out of COMPANY'S control. You
agree that you are responsible for any charges incurred to obtain
possession of your order package(s). You are advised to determine any
and all fees and taxes that may be imposed to import products offered by
COMPANY and you agree to be fully responsible for
such fees and taxes.
If you fail to claim a package due to refusal
to pay customs fees, COMPANY will not issue a refund
to you even if the goods are shipped back to us. If customs holds the
order and refuses to deliver to you, you must notify us. At our
discretion, we will decide if the order should be disposed of or return
shipped to us. You agree to pay for all shipping fees incurred in this
transaction, as well as a return and restocking fee or disposal fee,
whichever is applicable. A net refund will be issued once the situation
is completely cleared up.
ALL SALES ARE FINAL AND NON-RETURNABLE
to the nature of our products' shelf life and tampering policies,
products are only shipped once and are non-returnable nor
please note, nutritional products are susceptible to damage from heat
and cold. You should not leave products unattended in your automobile or
other hot or extremely cold environment.
sold on our website that is deemed defective is backed by the
individual product manufacturers’ limited warranty and will either be
replaced or repaired at manufacturer’s sole discretion. Returns for
equipment must be authorized by Company before return during warranty
Should you wish to cancel your order after it is placed on HCGDietPlan.com, you must call us and speak to us, an email is not an acceptable format. If the order HAS NOT BEEN printed for processing by the fulfillment house, we may have the
ability to cancel your order. If so, you will be issued a full refund
via Company check or, at our discretion, we may choose to credit the amount back to your credit card. A refund check will be mailed to you at your then
current mailing address within 7 – 14 days.
If your order HAS BEEN printed for processing by the fulfillment house, we do not have the ability to cancel your order and the shipment cannot be stopped. Company has a no return/no refund policy on orders already processed.
after speaking with us and COMPANY decides to authorize the
cancellation of your shipped order, you will be issued a return
authorization number and the correct return shipping address to return
your order to. You must then return the unopened, un-tampered package
upon receipt and pay for the return shipping and insurance on the
package for face value. After we receive the package and determine that
its contents have not been damaged nor tampered with, a net refund
will be processed within the next 14 days thereafter. You will be
issued a net refund in the form of a check for the total amount you paid
for the order, minus a 4% transaction fee, minus the original shipping
fee of the package to you (if your order processed with free shipping,
the shipping fee will be calculated) and minus a 15% warehouse
You can reach COMPANY via phone Monday-Friday at:
727-826-0946 from 9am - 5pm EST (excluding Holidays, acts of nature,
war or an occasional office closing for other reasons) and speak to us
personally in order to verify the status of your order and any
cancellation options. Leaving a message on the voice mail or emailing us is not a valid cancellation request.
Lost or Stolen Merchandise
will not replace lost or stolen merchandise that has been shown to be
delivered by the USPS; UPS; Fed Ex or by any other delivery service. However, orders shipped by our fulfillment house via USPS First Class do not offer a claims option. If
you feel your order cannot be safely delivered to its destination,
please contact us to add additional fee based insurance and a delivery
signature requirement before you place your order.
If an insured order is subsequently deemed lost or stolen, and a claim
can be filed with the delivery service, verification documents will be sent to you for completion and
signature. Upon completion and confirmation of lost or stolen goods, a
replacement order will be sent. Your cooperation will be necessary to
assist and expedite our ability to complete claims with the delivery
service to recover the merchandise cost. Orders without added insurance
may not be eligible for a claim to be filed.
agree to provide a valid physical delivery address. A PO Box can only be
used for orders 13 ounces or less. If your address is not valid to
accept delivery and shipper returns it to the return shipper address, once received, you will be
charged a 10% restocking fee. If you received your ordered via "free shipping", you will be charged this fee as well as the return shipping and processing fees. A
net refund will be issued back to the credit card you used to place the
original order. If you want the order placed again, you must contact us
and you agree to provide a valid delivery address for the replacement
order and authorize the additional charges to your credit card, vs a
refund. Additional fees may apply.
If we never receive the order back due to the non-deliverable address yo submitted on your order, you will not be eligible for a refund of any nature.
Prices & Currency
prices on this website are in U.S. dollars and do not include
additional costs such as shipping, special handling, sales tax,
etc. When applicable, these will be added to your order at check-out. We
are not responsible for nor collect fees such as: duties; customs fees;
insurance costs; tariffs; and/or value-added taxes, unless otherwise
stated. To add insurance and delivery signature confirmation, call us
BEFORE you place your order to make arrangements for these to be added.
Pricing, Typographical or out of Stock Errors
COMPANY'S website strives to provide accurate product, pricing
and availability. However, errors may occur. In the event of any of
these errors, we have the right, at our sole discretion, to refuse or
adjust the order. We will contact you via phone or email with order problems and
discuss what order options are available. If we cannot reach you and/or do not hear back from you within 48 hours, your order will be put on hold until you contact us. If we do not
hear back from you within 7 days, we will cancel your order and refund
the amount you paid less a 4% processing fee.
Products for Resale
reserve the right to limit the quantity of items purchased per person,
per household or per order. These restrictions may be applicable to
orders placed by the same account, the same credit card, and/or to
orders that use the same billing and/or shipping address. We will
provide notification to your e-mail and/or billing address provided
should such limits are applicable. We also reserve the right to prohibit
sales to dealers and current wholesale accounts with COMPANY.
Applicable Law - Jurisdiction
Agreement shall be governed by and construed in accordance with the
laws of the State of Florida without regard to choice of law rules. As a
customer, you agree to submit to personal jurisdiction in the State of
Florida and further agree that any cause of action arising from or
relating to the use of COMPANY'S products or this Agreement shall be
brought exclusively in Federal or State Courts for Pinellas County,
Severability - Interpretation
any provision of this Agreement shall be deemed unlawful, void, or for
any reason unenforceable by a court of competent jurisdiction, the
validity and enforceability of any remaining provisions shall not be
affected. When used in this Agreement, the term “including” shall be
deemed to be followed by the words “without limitation.”
Agreement constitutes the entire and only Agreement between COMPANY and
you, the customer with respect to the subject matter of this Agreement
and supersedes any and all prior or contemporaneous Agreements,
representations, warranties and understandings, written or oral, with
respect to the subject matter of this Agreement.
Changes to Terms Agreement
Company may, in its sole discretion, amend this Agreement from time to time without notice.
failure of COMPANY or its affiliates to insist upon strict adherence to
any term of this Agreement shall not constitute a waiver of such term
and shall not be considered a waiver or limit that party’s right
thereafter to insist upon strict adherence to that term or any other
term of this Agreement. The “No Warranty – Disclaimer” and “Limitation
of Liability” provisions of this Agreement are for the benefit of
Company and its affiliates as defined herein, and each of these
individuals or entities shall have the right to assert and enforce these
provisions directly against you on its own behalf.
the prior agreement of COMPANY, any claim, dispute or controversy
arising or concerning company’s websites, products and/or this Agreement shall be
decided by binding arbitration with the Rules of the American
Arbitration Association and any such arbitration pro brought will be
held in Pinellas County, Florida, USA. The decisions of the arbitrators
shall be conclusive upon all parties involved and judgment upon any
award of the arbitrator by any court having competent jurisdiction. This
provision shall be specifically enforced by a court of competent